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This document presents the simple and operational methodological framework developed by Cohortes to improve the quality of working conditions diagnoses based on free written and oral testimonies.

Companies equip themselves with organizational tools to achieve performance. This is one of the discourses used to justify the presence of work organization tools in companies. Without them, the organization would be chaotic,

The question may seem strange, but let yourself be surprised, for a moment, by the frequency of a practice that has now become commonplace.